- Protection of company data and trade secrets
To maintain confidentiality and protect company data, dedicated business messengers apply end-to-end encryption to all communication: messages can only be read on the devices of chat participants. They also comply with progressive data protection regulations such as the European General Data Protection Regulation (GDPR).
By limiting communication to company contacts only, the risk of confidential information falling into the wrong hands is minimized. Additional features can also include special levels of verification that identify users as belonging to the company.
- Maximum protection of user privacy
One of the characteristics of a reliable business messenger is the need for a minimum amount of data about the user. After all, the app really only needs the data that allows it to deliver a message. No need to provide a personal cell phone number, email address, or access to the address book optimally protects the privacy of employees. And decentralized data storage (when messages are stored only on users’ devices) neutralizes the threat of leakage, even if the provider’s servers are compromised.
- Complex administration functions
To define user rights and implement corporate policies, the ability to pre-configure the application is inevitable. If an employee leaves the company, access to the business messenger can be easily revoked to avoid data leakage. Strict data and privacy protection along with comprehensive administration features guarantee secure and efficient business communication.
